Store Policy

CUSTOMER CARE

We are open 7 days a week to help our customers out with anything they need. We help with gear selection, weather reports, info on planning ski holidays - you name it - we have a answer. That's what 30 years in the business does to you. So you are most welcome to CONTACT US via email, phone, or come in a see us in store personally. We also provide a in-depth help guide on this website. Please visit this HERE, as its bound to have some information that will be of help to you.

PRIVACY & SAFETY

Snowscene Limited meets all laws and guidelines of the New Zealand Privacy act. Snowscene will not release any customer information to third parties. Any data stored is used for Snowscene business use only.

All credit card transactions are secure and cannot be intercepted by third parties. All transaction information will be erased once completed. Snowscene does require customer information such as email address and personal details in order to complete the transaction and fulfillment of order.

WHOLESALE INQUIRIES

For any wholesale inquiries, please contact us via email or phone and we can discuss your questions.

PAYMENT METHODS

- Credit / Debit Cards

-Paypal, Google Pay, Apple Pay

-Shopify Pay (Stripe)

- Offline Payments